How can we help?
Short answers for the app. Your saved takes come first: none of these steps deletes them.
Getting started
Record your first scripted video
Paste or write your script and save it. Open it and press Record a take. Allow camera and microphone access when you are ready to record.
What is free
Rolling is free to download. Your first three scripts are free, with unlimited takes. A script counts once you record a take of it, and deleting a script does not give one back.
Reading and pace
Change the speed
Auto-scroll moves your script at the speed you set, from 40 to 300 words a minute. Change it in the reading settings.
Go back to a line
Drag the script to the part you want to read. It holds your place until you press Resume.
Make the text bigger
Set the text size in the reading settings. Each script keeps its own size and speed.
Your takes
Save a take outside the app
Open the saved take. Use Save to Photos for a copy in your library, or Share video to choose another place. Cancelling sharing leaves the take in the app.
Photos access is off
Your take is still in the app. Use Share video instead, or allow Photos access in the iPhone's Settings and save a copy again.
A recording or export went wrong
Keep the app and its saved files in place; do not delete or reinstall the app. Write to us with the details listed below, and say whether you can still open and play the take.
Lifetime and purchases
You paid but cannot use Lifetime
Do not buy again to fix it. Write to us with the date you paid, and we will help.
Ask for a refund
Apple handles refunds. Ask at reportaproblem.apple.com; the app's purchase settings link there too. Open reportaproblem.apple.com.
Account and data
Delete your account
Delete it in the app's account settings. That deletes your account and synced scripts. Takes on your iPhone stay until you delete them.
Where your data goes
Your videos stay on your iPhone. The Privacy page lists everything else, and why. Read the Privacy page.
Still stuck? Write to us.
Tell us the app version, your iPhone model and iOS version, roughly when it happened, and what you tried. Say whether the take still plays. Do not send your script or video unless we ask and you choose to.
support@userolling.com (not working yet; it will be before the app is released)